Return & Refund Policy
Thank you for shopping at teefusion.co.in. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we’re here to help. Our Return and Refund Policy outlines the procedures and conditions for returning items and requesting refunds.1. Eligibility for Returns
1.1. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items must be returned within 7 days of the receipt of the item.1.2. Certain items may be exempt from being returned, including perishable goods, personalized items, and gift cards. Please check the product description or contact us for more information about the eligibility of specific items.
2. Initiation of Return
2.1. To initiate a return, please contact our customer service team within the specified return period. You can reach us via sales@teefusion.co.in. Please provide your order number and a detailed explanation of the reason for the return.2.2. Our customer service team will provide you with instructions on how to return the item, including the return shipping address and any additional documentation required.
3. Return Shipping
3.1. We provide reverse pick-up services with a Rs 100 deduction per order. If your area isn’t serviceable, self-ship to our address mentioned below.3.2. Refunds/bank transfers apply only to prepaid orders. Shipping charges are non-refundable.
4. Inspection and Approval of Returns
4.1. Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria outlined in section 1. If the item is approved for return, we will process your refund accordingly.4.2. Refunds will be issued to the original payment method used for the purchase. Please allow 7 to 10 business days for the refund to be processed and reflected in your account, depending on your payment provider’s processing time.
